Customer Service

Susan, Lindsay, Heather, Barry and John

Our Customer Service Department mission is to develop loyal customers for Central Florida Box Corporation by meeting and exceeding customer expectations and contributing to their business success. We achieve our mission by providing timely, accurate and professional service at each and every customer contact.

We aim to provide our customers with real solutions to their packaging, display and fulfillment needs in the rapidly changing environment of the corrugated industry.

The Customer Service Department can assist you with questions, concerns, or problems as they relate to:

- Quoting
- Order Placement
- Modifications to existing orders
- Payment inquiries
- General product or pricing inquiries

Our staff members are knowledgeable, courteous professionals who have the resources to answer any questions you may have.

Payment Options
Payments can be made by:

- Check
- Money order
- Credit Card (Visa, MasterCard or AMEX accepted)
- Cash

For billing inquiries or product returns, please contact the Customer Service Department, at 800-767-0147. 

Business Hours

- Monday through Friday
- 8:00 a.m. to 5:00 p.m.
- Closed on most Federal Holidays

Contact Us
To make sure you can access the services you want when you want them, we are making sure you can request or get in touch with us in as many different ways as possible.

When contacting us, please use the method that is most convenient for you:

- Electronic mail                    cs@centralfloridabox.com

- Telephone                          407-936-1277 or 1-800-767-0147

- Fax                                   407-936-1275

- Postal mail                        2950 Lake Emma Road, Suite 1000
                                          Lake Mary, FL  3274

Send a compliment or make a complaint
We are always happy when you feel you can make a compliment about a service you have received. 

If you would like to send a compliment about a service you have received or perhaps about the helpfulness of a member of staff, please do so. It helps us provide the best services we can when you let us know what we are doing well.
 
Submit a Compliment or Comment
 
We take any complaint you may have very seriously. If you're not happy with our services, we would like to know why. In fact, we have a special procedure that helps you to let us know.
 
Submit a Complaint

Our Promise
Our promise at Central Florida Box Corporation is not simply to deliver boxes, but to deliver real value -- giving us the ability to offer our customers a true competitive edge, anytime, anywhere, in any language.

With our commitment to excellence, flexibility, and integrity, Central Florida Box aims not only to protect the brand names of our valued clients through outstanding service but convert their clients from database entries to loyal consumers of their products and therefore expand business opportunities and ensure growth and profitability.